HIVOLTEDGE

terms & conditions

These Terms of Use govern your relationship with HiVoltEdge and outline the conditions for using our services, how we handle your information, and your rights under applicable privacy and data laws. By continuing to use this site, you agree to these terms.

TERMS & CONDITIONS

HiVoltEdge Terms and Conditions
Last Updated: February 18, 2025

Welcome to HiVoltEdge (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the website located at https://hivoltedge.com and all associated subdomains and services (collectively, the “Platform”), including any features, functionalities, tools, content, or applications offered.

By accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue use.

1. Eligibility and Account Registration

To use the Platform, you must be at least 18 years old or the legal age of majority in your jurisdiction. By registering for an account, you represent and warrant that:

  • You have the legal capacity to enter into a binding contract.

  • You are using the Platform for lawful business or personal use.

  • All information you provide is truthful, accurate, and current.

You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

2. Platform Description and Modifications

HiVoltEdge provides a suite of SaaS services designed to empower small businesses with CRM automation, AI voice agents, marketing workflows, and other digital tools.

We reserve the right to modify, enhance, or discontinue any part of the Platform at our sole discretion without notice. We are not liable to you or any third party for such changes.

3. Subscription, Billing, and Refunds

(a) Subscription Plans: Certain features of the Platform are offered on a subscription basis. Subscription plans, pricing, and included features are listed on the Platform and may change at any time.

(b) Payment: By subscribing, you authorize us to charge your payment method automatically on a recurring basis (monthly or annually). It is your responsibility to ensure payment details are up to date.

(c) Free Trials: If a free trial is offered, you may be required to input payment information. You may cancel at any time during the trial to avoid charges.

(d) Refunds: All payments are non-refundable unless explicitly stated otherwise. We do not provide refunds for unused time or features.

4. Acceptable Use Policy

You agree to use the Platform only for lawful purposes. You shall not:

  • Use the Platform to transmit spam, viruses, or malicious code;

  • Attempt to gain unauthorized access to our systems or interfere with service operation;

  • Reverse-engineer, decompile, or disassemble any aspect of the Platform;

  • Violate intellectual property or privacy rights;

  • Impersonate any person or entity;

  • Misuse integrations or third-party APIs.

5. Intellectual Property

All Platform content, including but not limited to software, text, graphics, logos, audio, videos, and documentation, is owned by or licensed to HiVoltEdge and is protected by applicable intellectual property laws.

You are granted a non-exclusive, non-transferable license to use the Platform in accordance with these Terms. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Data, Privacy, and Confidentiality

Please refer to our separate Privacy Policy for information on how we collect, use, and protect your data. By using the Platform, you consent to our data practices as described therein.

7. Third-Party Services

The Platform may integrate with third-party services, such as Google, Zoom, or Twilio. We are not responsible for the actions or content of third-party providers. You agree to comply with their terms and policies.

8. Disclaimers

  • The Platform is provided “as is” and “as available.”

  • We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

  • We do not guarantee the Platform will be error-free, secure, or operate uninterrupted.

9. Limitation of Liability

To the maximum extent permitted by law, HiVoltEdge shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or business interruption, arising out of or related to your use or inability to use the Platform.

In no event shall our aggregate liability exceed the total amount you have paid us in the preceding 6 months.

10. Indemnification

You agree to indemnify, defend, and hold harmless HiVoltEdge, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including attorney’s fees) arising out of:

  • Your use or misuse of the Platform;

  • Violation of these Terms;

  • Infringement of intellectual property or other rights of any third party.

11. Termination and Suspension

We reserve the right to suspend or terminate your access to the Platform at any time, without notice, for any violation of these Terms or if required by law.

You may terminate your account at any time via the Platform. Termination will not entitle you to a refund.

12. Changes to Terms

We may revise these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Platform constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in California.

14. Contact

If you have any questions about these Terms, please contact us at: support@hivoltedge.com

HiVoltEdge California & International User Rights

HiVoltEdge complies with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar global regulations.

If you are a California resident, you have the right to request: (1) the categories and specific pieces of personal information we have collected; (2) deletion of personal information (subject to legal exceptions); (3) correction of inaccurate personal information; and (4) to opt out of the sale or sharing of personal data.

We do not sell or share your data in a manner that would trigger a CCPA opt-out requirement. If this changes, a “Do Not Sell or Share My Information” link will be added to our website.

HiVoltEdge will not discriminate against you for exercising your data rights.

Users outside of California or the U.S. may have similar rights under the General Data Protection Regulation (GDPR) or other data protection frameworks. By using our Platform, you consent to data transfer, storage, and processing in the United States.

To make a request related to access, correction, deletion, or export of your personal data, email support@hivoltedge.com with the subject line “Data Rights Request.”

We may request verification of identity and reserve the right to decline requests that are unfounded or excessive.