Request
Trigger review requests after approved events like a completed job or appointment, so happy customers are asked when their experience is fresh.
Reviews & Reputation
Turn Happy Customers Into Your Best Marketing
More Reviews. Stronger Reputation. More New Business.
Review Requests Reminders Responses Reputation
HiVoltEdge connects completed jobs, follow-up, and review requests so satisfied customers become a steady stream of new opportunities.
Review Requests Reminders Responses Reputation
Reputation That Drives Growth
What Is HiVoltEdge Reviews & Reputation?
HiVoltEdge connects completed services, customer communication, and review requests so your reputation grows consistently without manual follow-up.
Live Review Workflow
Marcus VanceJob Marked Done
Stage Action: Trigger eligible for review request
Review request automatically triggered from connected workflow
Remind
Send gentle reminders through SMS or email if a customer hasn't left a review yet, so each request has a clear next step without someone remembering manually.
Respond
Surface new reviews and help your team respond promptly — with AI-suggested responses or notifications when feedback needs attention.
Grow
A consistent flow of recent reviews strengthens your online presence and helps more prospective customers choose your business over competitors.
From Completed Job to New Review
How HiVoltEdge Builds Your Review Workflow
Map
Define when and how your business should ask for reviews — after completed jobs, appointments, or other approved triggers.
Connect
Connect SMS, email, calendars, CRM, and review platforms so requests, reminders, and responses flow through one system.
Launch & Refine
Test the workflow, launch it, and refine timing, channels, and messaging as real customer behavior becomes clearer.
1
Map
Define when and how your business should ask for reviews — after completed jobs, appointments, or other approved triggers.
2
Connect
Connect SMS, email, calendars, CRM, and review platforms so requests, reminders, and responses flow through one system.
3
Launch & Refine
Test the workflow, launch it, and refine timing, channels, and messaging as real customer behavior becomes clearer.
Reviews & Reputation FAQ
Frequently Asked Questions
Reviews and reputation management is the process of consistently asking satisfied customers for reviews, responding to feedback, and keeping your online presence — including social profiles — strong. HiVoltEdge connects completed services, follow-up, and review requests so your reputation grows without relying on manual reminders.
Yes. HiVoltEdge can trigger review requests after approved events — such as a completed job or appointment — and send reminders if a customer hasn't responded yet. The exact triggers and timing depend on your workflow, connected systems, and configuration.
Yes. Review requests can be sent through SMS, email, or other connected messaging channels. HiVoltEdge can also follow up with reminders and capture responses so each request has a clear next step.
HiVoltEdge can surface new reviews and help your team respond promptly. AI and automation can draft suggested responses or notify the right person when a review needs attention. The exact behavior depends on your setup and configuration.
Start with a 1-on-1 walkthrough. We review how your business handles completed services, customer communication, and follow-up, then recommend the review request timing, channels, and automation that fit your customer journey.
Ready to Turn Customers Into Advocates?
Build a Reputation That Brings In More Business
See how HiVoltEdge can connect completed services, review requests, and reputation management into one consistent growth system.